Frew Terrace Surgery

The practice is open from 08:30 until 17:30 Monday - Friday excluding bank holidays. The practice closes each day between 12:30 and 13:30 for staff training and lunch.  

Please note that every request for an appointment is triaged (vetted) by a clinician and our cut-off time for this is 11.00am where we will only be able to deal with emergencies after this time. To arrange an appointment please use eConsult or call the practice (01294 272326) as close to 08:30 as possible to allow clinicians to assess the number and severity of requests as quickly as possible and to call patients or allocate appointments as efficiently and safely as possible. 

We appreciate some of our patients work full time and may struggle to make an appointment for less pressing, but still important, health concerns. The practice therefore opens for late surgeries on alternate Mondays, Tuesdays and Wednesdays between 17:30 and 19:30. It is expected that pressing problems would take priority over work in most cases. 

Frew Terrace Surgery is suitable for patients with limited mobility including wheelchair users. 

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